Free guide

Injured in a car accident? Here's exactly what to do.

Written by former insurance defense lawyers. The insurance company already has a playbook for your claim — this page gives you yours. Follow these steps to protect your health, your evidence, and the full value of your case.

1

Get to safety and call 911.

Move out of traffic if you can. Request police and medical response — the official report starts here.

2

Get medical attention even if you feel fine.

Soft-tissue injuries often don’t hurt until hours or days later — and adjusters treat delayed treatment as proof you weren’t hurt.

3

Photograph everything.

Both vehicles from multiple angles, the whole scene, skid marks, traffic signals, road conditions, and your visible injuries.

4

Get witness contact information.

Independent witnesses are gold — they have no stake in the outcome, which makes them credible to adjusters and jurors.

5

Get the police report number and the officer’s name before leaving the scene.

6

Exchange information

but never admit fault. Even a polite “I’m sorry” can end up in the claim file.

7

Do not give a recorded statement to the other driver’s insurance company.

You are not required to, and it exists to lock you into a story before you know your injuries.

8

Report the accident to your own insurer

you have a duty to cooperate with your policy — but stick to the basic facts.

9

Start a symptom diary and keep every bill.

Medical records are the backbone of your claim; gaps and inconsistencies are what adjusters use against you.

10

Talk to a lawyer before accepting anything.

The first offer is a negotiating tactic — typically a fraction of what the insurer has already set aside for your claim.

Don't let them play by their rules. Put the insiders on your team.

The insurance company already has a plan to pay you less. We have the plan to make them pay what your case is truly worth.

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Cathy
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